Moving from a vendor-only model with GAVS to a collaborative model through Long 80 expands Premier’s current technology portfolio, enabling us to offer GAVS’ technology, digital transformation and data security services and solutions to US healthcare organizations. We are extremely excited about this opportunity and look forward to our new relationship with GAVS.
zDesk VDI Platform as a whole, provides Premier with higher security, data protections and 20+% in savings through CAPEX/OPEX reduction. Our Premier member hospitals, as well as hundreds of offshore resources have also experienced higher levels of user experience as a result.
Running on a commodity hardware, zDesk addressed our requirements to support 1,000+ users and allows us to easily scale the environment for both Production and DR. Transitioning to zDesk allowed us to focus more on the future of empowering Healthcare innovation in the organization and less on VDI.
ZIF was able to detect and predict close to 95% of high priority P1 incidents in advance, and proactively creates tickets. It has reduced the high priority P1 incidents by 25% in the last six months, and our IT operations team can spend their time in managing other projects.
GAVS provides SLA driven IT managed services including infrastructure management, application development and support to the Jewish Board.