We offer comprehensive Product Support and Maintenance services aligned to the current and future needs of the business. Our model will focus on
- Delivering higher efficiencies through automation, elimination of functional redundancies, application of LEAN principles and portfolio rationalization
- A ‘Business First’approach through alignment of IT SLAs to Business KPIs
- Unparalleled transparency through a co-governance framework with the customer
Key Features
- Capacity-based Model
- SLA/outcome-driven
- End-to-end ownership
- Optimized tools and processes for shared-service model
- Futuristic transformations
- Scalable architecture and platform for future growth
Services
Support
- Problem ownership support
- Service Management
- Incident Management
- Problem/Change Management
Maintenance
- Periodic & Proactive Maintenance
- Data Management
- Performance Tuning
- Continuous improvement
Enhancement
- Functional & Technical Enhancements
- Customizations
- Testing & Release Management
- Rethinking the application – User Journey Mapping, UX Engineering
Evolution
- Application Lifecycle Management
- Portfolio/ Technical Rationalization
- Re-designing / Re-architecting
- Modernization / Re-engineering
Case studies
Software Product Engineering, Infrastructure & Security Services for Business Service Reliability
High Efficiency with Technology-led Solutions for Leading Farm Credit Bank
Enhanced eCommerce with Tech Solutions for Leading Furniture Manufacturer
Technology Partner for one of the Large Integrated Healthcare Systems in the U.S.
Market Leadership with End-to-end Software Product Engineering for Leading Patient Care Software Solutions Provider
Business Transformation led by New-age Solutions & Unique Partnership Model
Brochures
Healthcare Transformation with GAVS’ Digital Solutions & Services
DevOps
Software Product Engineering & Development
Impacting Healthcare through Software Product Engineering & Development
Whitepapers
