Managed Infrastructure Support

Overview

Managed Support Services team focuses on improving the existing service levels via remote support by monitoring and managing the infrastructure, ensuring high uptime and high availability through proactive and reactive measures. Equipped with multiple remote monitoring consoles, proactive staff and capabilities of monitoring and managing applications, databases, servers and devices to provide a cost effective, flexible and scalable framework to support your company’s IT requirements.

Our service portfolio is designed to help businesses improve efficiency and effectiveness of their IT operations by using tools & scripts for automation and standardized processes.

GAVS Managed Infrastructure Support range includes

End User Services

Network Services

Database Services

Server Services

Storage Services

End User Services

GAVS provides comprehensive end user services to many organizations globally. We provide 24x7x365 security incident management through ongoing monitoring of activity, events and bring in years of experience in service desk, enabling flexible and scalable engagement models in line with client’s business needs.

Our key end user offerings are:

  • Service Desk Management
  • Desktop Management
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Network Services

We manage end to end Networks services and help in detecting faults proactively. This helps prevent network failures and improves the overall uptime of the network significantly. Fault detection, network correction and configuration management are integral part of the network management process.

GAVS network services proactively utilize Zero Incident FrameworkTM (ZIF) and GAVel that automates incident handling, helps predict & mitigate incidents using AI, instrumentation, automation, predictive analytics, DevOps and virtual desktop infrastructure so that businesses can predict anomalies and capacity bottlenecks in multi-cloud environments.

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Database Services

As a registered Consulting Partner with Microsoft and AWS, GAVS has the technical expertise to manage your enterprise data and databases for the digital transformation. We provide complete end-to-end solutions ranging from database installation, configuration, monitoring, performance management and maintenance including patches, tuning, and reporting. Our Database Services cover all key database management tasks to ensure maximum performance, reliability, and cost efficiency.

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Server Services

GAVS’ server services help businesses build, optimize and manage a dynamic server infrastructure in a private or hybrid cloud environment that can adapt to your changing business demands. Our expert specialists can help you accelerate technology adoption, optimize and virtualize resources, manage your server environment so you can boost productivity, reduce total cost of ownership and more effectively manage regulatory requirements.

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Storage Services

Modernize your storage infrastructure, improve efficiency, eliminate complexity and reduce the cost complexity of your storage and data environment while optimizing your existing systems. GAVS storage consultants analyze and design storage systems to apply scalability to meet business needs, while keeping your data safe.

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