Organizations are often challenged by a disparate, unstructured application portfolio due to stop-gap solutions over time to manage fluctuating market needs and changing business models. GAVS’ KPI-based application maintenance, support, and management services go beyond SLA adherence, to consolidate and optimize your application portfolio, in alignment with a long-term application strategy. Our superior delivery and service levels are driven by proprietary AI/ML platforms, products, and solution accelerators that fuel business imperatives through enhanced user experience, operational efficiencies & reliability, reduced run spend & time to value.
- Driven by SRE Principles to promote application standardization, agility, and sustainability
- AI/ML Platforms led automation, analytics, and predictive application functionalities
- Key Enablers:
- 24×7 omni-channel digital service desk powered by AIOps Platform ZIFTM
- L1-L4 Support for adaptive and preventive maintenance, application security, compliance
- Continuous SQA through AI-driven autonomous testing with level 5 automation
- End-to-End Services: Application maintenance, support, customization, enhancement & evolution, optimization & performance management, value management, change management