Product Application Management

Organizations are often challenged by a disparate, unstructured application portfolio due to stop-gap solutions over time to manage fluctuating market needs and changing business models. GAVS’ KPI-based application maintenance, support, and management services go beyond SLA adherence, to consolidate and optimize your application portfolio, in alignment with a long-term application strategy. Our superior delivery and service levels are driven by proprietary AI/ML platforms, products, and solution accelerators that fuel business imperatives through enhanced user experience, operational efficiencies & reliability, reduced run spend & time to value.

The Differentiators

  • Driven by SRE Principles to promote application standardization, agility, and sustainability
  • AI/ML Platforms led automation, analytics, and predictive application functionalities 
  • Key Enablers:
  • 24×7 omni-channel digital service desk powered by AIOps Platform ZIFTM
  • L1-L4 Support for adaptive and preventive maintenance, application security, compliance
  • Continuous SQA through AI-driven autonomous testing with level 5 automation
  • End-to-End Services: Application maintenance, support, customization, enhancement & evolution, optimization & performance management, value management, change management

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