Black Book Research announced the top information technology advisors and consultants as collected from nearly two thousand healthcare providers and organizations in client experience and satisfaction. 142 consultant firms received crowdsourced evaluations from the polls conducted Q1 to Q3 2018.

GAVS was rated with overall highest client experience marks for organizations seeking strategic technologies that enable providers to take advantage of new technologies including Cloud, Managed Infrastructure, IoT, and Cybersecurity. Clients report the growing dependence on distributed computing and real-time patient data are making it increasingly important for Healthcare organizations to have a reliable infrastructure as recommended by top-rated IT advisors.

Black Book Market Research LLC measures customer satisfaction across twenty consultant-centric, copyrighted key performance indicators: level of advisory expertise on subject matter,  innovation, training, engagement successes, expertise with governance and organizational structure, strategic engagement customizations, vendor agnostic identification and selection processes, values and integrity, objectivity in advisement, scalability, marginal value adds, client care, accountability and trust, reliability, consultant firm viability and management stability, return on investment, quality of recommendations, process improvement tools, and marketing brand image.

Other top scoring Infrastructure and Cloud Transformation advisors as scored by client experience in 2018 are Cognizant, Accenture, Concento Cloud Services, The HCI Group, Deloitte Consulting, Oracle, IBM and CareTech Solutions.

The survey methodology and full listing of healthcare consultant and advisory firm rankings in each category can be found at Black Book’s website

The detailed competitive analysis reports including GAVS and the independent 2018 State of the Healthcare Technology Advisory and Consultants Industry can be obtained at

About Black Book

Black Book Market Research LLC, its founder, management and staff do not own or hold any financial interest in any of the consultants and advisory firms covered and encompassed in the surveys it conducts. Black Book reports the results of the collected satisfaction and client experience rankings in publication and to media before firm notification of rating results and does not solicit survey participation fees, review fees, inclusion or briefing charges, or involve consultant firm collaboration with Black Book before the announcement of the polling outcomes.

In 2009, Black Book began surveying the client experience of healthcare software and managed services users, as well as polling for trend identification, industry insights, and outcomes. Black Book expanded its survey prowess and reputation of independent, unbiased crowd-sourced surveying to technology professionals, physician practice administrators, clinicians, user level staff, financial leaders, executives and board members. Consultants and advisor satisfaction polls were first issued in 2011. In 2012, Black Book included payer organizations and insurers, and in 2015, launched panel surveying of healthcare consumers.

For Black Book vendor satisfaction rating methodology, auditing, resources, comprehensive research and ranking data see

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SOURCE Black Book Market Research LLC

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About GAVS  
GAVS Technologies (GAVS) is a digital transformation company with focus on AI, Predictive Analytics, Robotics led Infrastructure Management services. GAVS is committed to improving user experience by 10X and reducing resource utilization by 40%. .  Learn more at and follow GAVS on Twitter and LinkedIn.

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Anand Paramasamy