24-07-2024 10:47:22
6 - 8 years
• Prepare API documentation, use case documentation and internal offerdocumentation.
• Disseminate technical information in easy-to-understand language for anon-technical/sales audience
• Have technical accuracy in writing user documentation
• Create software documentation after a thorough collaboration with subjectmatter experts and technical staff
• Help other team members in creating documentation
• Ability to take existing and potential content and improve it
• Convert complex documentation to easy language for multiple audiences
• Create sample scripts for overview videos with screenshots and tutorials
• Write documentation for internal teams such as developers and programmers
• Communicate complex ideas in a concise manner
• Research and understand the technical conceptsor products and develop user-friendly content with minimal grammar errors.
• Proofread and edit spelling, grammar, and syntax
• Collaborate closely with engineering, ensuring technical accuracy andsimplified content
• Ensure that content meets the MSTP and customer writing standards/style guide
• Perform thorough self-review as well as peer-review to minimize grammar ortechnical errors.
• Make sure that the content is authentic and end-to-end complete.
• Work on the assigned task or project independently or with minimal supervision
• Contribute towards enhancing the documentation for better user-experience
• Follow through the processes defined by the client as well as the company
Requirements
• Bachelor’s degree or higher in Information Systems, Information Technology,Computer Science, or other related disciplines.
• Must have experience in the IT domain
• 5+ years of proven experience in writing technical documentation and working insoftware provider/SaaS organization
• Understand and explain complex technical concepts and awareness of cloud, APIs
• Strong research and analytical skills
• Ability to undertake multiple deliverables and deliver on tight deadlines
• Excellent technical writing skills and thought process
• Excellent verbal communication skills & Detail-oriented
• Good working knowledge of MS Office suit and experience with writingOpenAPI/Swagger documentation
• Solid grip on documentation publishing software.
• Individual contributor and a team player
• Good researching and logical skills