Salesforce driven Healthcare Transformation

Enhancing Member Experience with Salesforce Expertise

Overview

GS Lab | GAVS is a Salesforce Consulting Partner and trusted leader in designing, implementing, and driving transformational experiences with Salesforce solutions. Salesforce provides healthcare companies viz. Providers,Payors, Medical Devices & Life Sciences solutions that enable optimizing the workflows, enhancing the quality of patient services, and developing innovative products that meet the ever-evolving needs of patients, members, and healthcare professionals.

Leveraging Salesforce to build transformative Healthcare solutions for Providers and Payors

With our strong Salesforce Team, we have successfully implemented Salesforce solutions including Health Cloud. Our solutions on Salesforce platform seamlessly integrates data from various health IT systems into one centralized hub, eliminating the need to switch between multiple systems.

Overview

GS Lab | GAVS is a Salesforce Consulting Partner and trusted leader in designing, implementing, and driving transformational experiences with Salesforce solutions. Salesforce provides healthcare companies viz. Providers,Payors, Medical Devices & Life Sciences solutions that enable optimizing the workflows, enhancing the quality of patient services, and developing innovative products that meet the ever-evolving needs of patients, members, and healthcare professionals.

Leveraging Salesforce to build transformative Healthcare solutions for Providers and Payors

With our strong Salesforce Team, we have successfully implemented Salesforce solutions including Health Cloud. Our solutions on Salesforce platform seamlessly integrates data from various health IT systems into one centralized hub, eliminating the need to switch between multiple systems.

Our Key Salesforce Offerings in Healthcare

Outreach & Marketing
Enabled by Marketing Cloud 		Patient Experience & Care Management
Enabled by Health Cloud, Service Cloud, Experience Cloud & MuleSoft
Segmentation

  • Define and create target segments for campaigns

 Digital Front Door

  • Digital patient engagement and journey management

  • Intelligent appointment management

  • Omni-channel patient experience
Event & Brand Management

  • Omni channel campaign design and execution

  • Patient relevant education events
 Call & Inquiry Management

  • Omni-channel inquiry management from patients & physician offices
Marketing

  • Patient acquisition

  • Physician referral promotions

  • Market services
 Connected Care

  • Co-ordinated care and collaborative care plans through seamless EHR integration

  • Telehealth and Remote monitoring

  • Market services
Network Management

  • Provider relationship management

  • Referral management
 Network Management

  • Provider relationship management

  • Referral management
Marketing & Sales
Enabled by Marketing Cloud, Sales Cloud		 Member & Network Management
Enabled by Health Cloud, Service Cloud, Experience Cloud & MuleSoft
Lead Generation

  • Generating consumer interest / inquiry into products/services

 Network Management

  • Provider onboarding and contracts management

  • Provider relationship management

  • Network optimization
Sales/ Renewals

  • Individual & Group sales and renewals

 Member Enrollment & Administration

  • Member enrollment & onboarding

  • Group member enrollment & onboarding

  • Group employer services
Brokers Relations

  • Broker registration and onboarding
 Member Services

  • Member enquiries and grievance management

  • Member engagement

 Network Management

  • Provider relationship management

  • Referral management
Outreach & Marketing
Enabled by Marketing Cloud 		Patient Experience & Care Management
Enabled by Health Cloud, Service Cloud, Experience Cloud & MuleSoft
Segmentation

  • Define and create target segments for campaigns

 Digital Front Door

  • Digital patient engagement and journey management

  • Intelligent appointment management

  • Omni-channel patient experience
Event & Brand Management

  • Omni channel campaign design and execution

  • Patient relevant education events
 Call & Inquiry Management

  • Omni-channel inquiry management from patients & physician offices
Marketing

  • Patient acquisition

  • Physician referral promotions

  • Market services
 Connected Care

  • Co-ordinated care and collaborative care plans through seamless EHR integration

  • Telehealth and Remote monitoring

  • Market services
Network Management

  • Provider relationship management

  • Referral management
 Network Management

  • Provider relationship management

  • Referral management
Marketing & Sales
Enabled by Marketing Cloud, Sales Cloud		 Patient Experience & Care Management
Enabled by Health Cloud, Service Cloud, Experience Cloud & MuleSoft
Lead Generation

  • Generating consumer interest / inquiry into products/services

 Network Management

  • Provider onboarding and contracts management

  • Provider relationship management

  • Network optimization
Sales/ Renewals

  • Individual & Group sales and renewals

 Member Enrollment & Administration

  • Member enrollment & onboarding

  • Group member enrollment & onboarding

  • Group employer services
Brokers Relations

Member Services

  • Member enquiries and grievance management

  • Member engagement
Broker registration and onboarding

 Network Management

  • Provider relationship management

  • Referral management

You are just a call away from superior care delivery