Overview
Patient data is a critical asset in healthcare, requiring maximum security and confidentiality. However, in today’s complex healthcare landscape, access to patient data is also crucial to ensure timely and effective treatment. The challenges lie in integrating data from various sources, standardizing formats and terminologies, complying with regulatory requirements, overcoming complexities arising from M&A, and many others. This is where interoperability and data integration play a pivotal role. Interoperability enables seamless exchange of patient data among different systems, allowing healthcare providers to achieve a 360-degree view and control of the patient’s health history and care journey.
GS Lab | GAVS’ offerings in Health IT are designed to address interoperability challenges, helping organizations unlock the power of their data and seamlessly connect disparate systems to transform patient care.
Clinical Operations
- Patient Enrollment - Create and populate a new entry in the System Of Record (SOR) with new patient data received from the client portal
- No Shows - Allow patients to cancel directly from reminders and alert staff so the slot can be offered to the next patient
- Discharge Procedures – Automate discharge tasks that don't require manual intervention
- Prior Insurance Authorization - Process requests and responses for clarifications regarding specific services or prescriptions
Business Operations
- Clinician Onboarding - Verify and retrieve required data from external systems
- Pre-Filled Regulatory Compliances - Prepopulate fields in applications based on logic relating to regulatory compliance
- Document Processing - Update Electronic Health Records (EHRs) with data extracted from medical or financial documents
- Medical Billing - Generate accurate invoices directly from bills and send out reminders if there are delays in payment
IT Operations
- Data Integration and Management - Ensure seamless integration and management of patient data across systems
- System Security and Compliance - Implement measures to maintain system security and comply with regulatory requirements
- Infrastructure and Network Management - Automate tasks relating to infrastructure management and network maintenance
- Application Development and Maintenance - Streamline processes for application development, deployment, and maintenance
Strong Expertise Across Key Platforms
Success Stories
Automation for One of New York's largest Behavioral Health Centers
894 hours saved across 3,000 assessments, indicating a remarkable 90% reduction in time, and over 2,000 hours saved in generating charts and reports. Implementation of automation improved the productivity of the workforce, enhancing staff experience and eliminating potential errors from manual data entry. Additionally, data and credential security were enhanced, resulting in highly improved customer service.
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Vaccine Card Image Data Extraction
To achieve 100% vaccination for its employees, a hospital implemented an automated solution to extract data from vaccine card images received via SMS. We streamlined the process of accessing and scanning the images, enabling validation and manual checks as necessary. As a result, the hospital successfully met vaccination compliance requirements for its employees, while significantly reducing the manual effort involved in validating and processing each vaccine certificate.
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Streamlining New Employee Onboarding Process
We automated the collection and input of demographic and contact details into the customer’s HR portal. By utilizing predesigned PDF forms, we leveraged UiPath to access emails, download the PDFs, and extract the data. This automation resulted in a reduction in manual onboarding efforts, minimizing human-related errors, and significantly improving the quality of data in the HR portal.
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COBRA and Milliman Reporting Compliance
We implemented end-to-end automation to report pension and insurance benefits to Milliman and COBRA vendors on behalf of the customer. The automation process involves logging into the payroll portal, loading benefits data into the database, and generating reports for the vendors. This automation has resulted in significant reduction in the manual effort required for mandatory reporting, leading to improved employee satisfaction. Moreover, the automation has minimized the occurrence of manual errors, ensuring accurate and reliable reporting to vendors.
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