In today’s healthcare landscape, the burden of daily manual administrative tasks often hampers the efficiency of operations. Valuable time and resources get tied up in routine activities, leaving limited bandwidth for higher value initiatives. To address this challenge head on, we offer a powerful Intelligent Automation (IA) solution to empower organizations to redefine their operational paradigm.
Intelligent Automation
Powering Healthcare Through Automation
Overview
With a combination of RPA, AI/ML, and NLP, our automation approach translates to enhanced patient care, reduced physician burnout, and business process transformation. With impact areas ranging from IT systems and regulatory compliance to corporate services, finance, operations, human capital management, and end user services, we enable far reaching impact across key areas of healthcare, paving the way for a more efficient and patient-centric healthcare ecosystem.
New at GS Lab | GAVS
Offerings and Solutions
For Providers
Patient Enrollment
Create and populate a new entry in the System Of Record (SOR) with new patient data received from the client portal
No Shows
Allow patients to cancel directly from reminders and alert staff so the slot can be offered to the next patient
Discharge Procedures
Automate discharge tasks that don’t require manual intervention
Insurance Authorization
Process requests and responses for clarifications regarding specific services or prescriptions for prior authorization
Clinician Onboarding
Verify and retrieve required data from external systems
Regulatory Compliance
Prepopulate fields in applications based on logic relating to regulatory compliance
Document Processing
Update Electronic Health Records (EHRs) with data extracted from medical or financial documents
Medical Billing
Generate accurate invoices directly from bills and send out reminders if there are delays in payment
Data Integration and Management
Ensure seamless integration and management of patient data across systems
System Security and Compliance
Implement measures to maintain system security and compliance with regulatory requirements
Infrastructure and Network Management
Automate tasks relating to infrastructure management and network maintenance
Application Development and Maintenance
Streamline processes for application development, deployment, and maintenance
For Payers
Claim Adjudication
Run first pass of adjudication with bot that iteratively processes claims as additional automations are added
Claim Status
Respond to claim status queries from any channel
Appeals and Grievances
Manage intake and initial response to these communications
Address Validation/Change
Validate address with external site/ update address in all required systems from source
Population Health Management
Automate rule-based tasks in care coordination and patient engagement
Preventative Health Programs
Generate and send personalized reminders for associated preventative care dates
Chatbots
Invoke process automations based on client interactions
Status Triggers
Invoke process automations based on specific triggers
Strong Expertise Across Key Platforms
