In this blog post
Congrats CustomersFirst Now | CX Consulting | Customer Journey Mapping, for winning the 2018 Innovation Award for Customer Journey Mapping by Aragon Research. We are proud to be part of the journey in creating this best in class journey mapping software CFNInsight | Enabling customers’ success through cutting-edge technology innovation.
There has been a marked increase in the number of cyberattacks reported by organizations post-COVID, and the healthcare industry is no exception. Even with security measures and regulations like HIPAA and GDPR to safeguard PII, PHI, EMR, HER, Healthcare organizations have fallen prey to various cyberattacks as managing threats becomes increasingly difficult.
Industries like retail or e-commerce largely depend on strong customer relationships and constantly work towards improving engagement with their clients. This is where AIOps digital transformation solutions come in. The current valuation of the AIOps market is estimated to be around $1.5 billion and is further expected to go up by at least 15% in the next few years.
In the past few years, AI has proved transformational for numerous industries, including the manufacturing and logistics industry. AIOps (Artificial Intelligence for IT Operations) is being used by manufacturing and logistics firms to improve their productivity.