Back to Case Studies

Business Transformation with ZIF™ for Mortgage Service Provider in the U.S.

The client is one of the largest residential mortgage service providers in the U.S., offering servicing, origination, and transaction-based services, products, and technologies to 3.4 million customers. GS Lab | GAVS implemented a cloud-based remote NOC using its proprietary AIOps Platform, Zero Incident Framework™ (ZIF™) to centralize IT operations and enable the shift from reactive to proactive IT.