Managed Services

GAVS Managed Services allows businesses to offload IT operations, and instead; permits them to focus more on their core business. Our Managed Services maximize the potential of IT infrastructure management with a reliable, structured and standardized approach.

Our core components include:

  • a) Strategic Guidance – to identify and help in planning
  • b) 24/7 Support – to monitor and maintain to prevent IT problems
  • c) NOC Operation – to manage the environment
  • d) Service Delivery Management – to address immediate problem remediation
  • e) Implementation Upgrade / Change Request – to participate in implementation upgrades or changes

GAVS assume an ongoing responsibility for 24-hour monitoring, managing and/or problem resolution for the IT systems within businesses. Managed Services allows businesses to outsource management, operation and delivery of process efficiently to lower the cost of business. Our services provide enhanced scalability and flexible operating models, and can be customized to your unique requirements for improved productivity and operations.

Datacenter Services

Datacenter (DC) Services are designed to address the on-premise infrastructure needs of businesses. Drawing upon our experience with global clients, we have developed frame-works, toolkits, and in-depth knowledge base that enables us to adopt the right-fit approach and deploy industry best practices. We ensure excellence in datacenter service delivery through effective utilization of our global footprints and our team members both at offshore and onsite. We provide a comprehensive strategy for successful data center consolidation to help organizations reduce IT cost, enhance system availability, and optimize resource utilization.

Security Services

With the advancement of technology, Managing Security is becoming very key/integral part of the business. Organizations need effective security practices to combat any security threats etc. We understand these challenges and with our vast experience in helping a large number of global organizations, we simplify the IT Security for the businesses.

Our service offerings include:

  • Security Assessment & Audit
  • Managed Security Services

End user Services

GAVS already provides comprehensive end user services to many organizations globally. We leverage on sophisticated tools and technologies to provide a complete solution for managing desktops/mobiles/laptops. We provide 24x7x365 security incident management through ongoing monitoring of activity/events and bring in more than 500 person years of experience in service desk, enabling flexible and scalable engagement models in line with client's business needs.

Our key end user offerings are:

  • Service Desk management
  • Desktop Management